Terms of Use

Lila is an AI

Lila is an artificial intelligence, not a person. Her voice, personality and memory are made by software. She can be wrong, misunderstand you, or say things that are untrue, and she does not have feelings, a body or a life outside the app.

You must be 18 or older

Lila is made for adults. You may only make an account or use Lila if you are 18 or older. If we learn that an account belongs to someone under 18, we will close it.

Not for emergencies or professional advice

Lila is not a crisis service, a doctor, a therapist, a lawyer or a financial adviser, and nothing she says is professional advice. If you are thinking about suicide or self-harm, or you are in danger, contact emergency services now. In the US you can call or text 988 to reach the Suicide and Crisis Lifeline; in the UK you can call Samaritans on 116 123.

Using Lila on your computer

Lila can read what is on your screen and use your apps, files and browser when you give her permission. You decide what access she has, and you can turn it off at any time in her settings.

• You stay responsible for what is done with your computer and your accounts, including actions Lila takes for you. Read each approval before you accept it, especially for anything that sends, buys, deletes or shares.
• She can make mistakes. Her checks before risky steps can miss things. Stay with her while she works with full machine access, and keep backups of anything important.
• Keep secrets out. Don't tell her passwords, card numbers, health details or other sensitive information. She tries to refuse to remember them, but this is not guaranteed.
• Other services. To work, some of what you say, some of what she sees and any files you ask her to use are sent to outside AI services: Anthropic (her thinking, the documents she makes for you, and sight when she works in your other apps), Google (quick replies and sight), ElevenLabs (her voice), TypeSafe (choosing between controls on screen) and, when you ask her to build something with Codex, OpenAI. See our Privacy Policy. Those services keep what they receive under their own terms.

Your Lila Cloud account

• Give a real email address and keep your password to yourself. You are responsible for what happens with your account.
• Lila Cloud has daily limits, and we may change them. Accounts may need our approval before they work.
• One account per person. Don't share, sell or transfer your account.

Payments

Lila Plus is a paid plan for Lila Cloud, offered as a limited beta. Its price, and any free days it starts with, are shown on the pricing page and on your account page before you start it.

• It renews automatically. Lila Plus is a subscription. Once you start it, it renews every month and charges the card you gave, at the price shown when you started, until you cancel. If it starts with free days, your card is first charged when they end, unless you cancel before then.
• Price changes. If the price changes, we will tell you by email before the new price applies to you, and how to cancel.
• Cancel anytime. Cancel in Manage billing on your account page, or by writing to ethan.g.beirne@gmail.com. Cancelling stops the next renewal, and Lila Plus stays on until the end of the time you have already paid for.
• When Lila Plus ends. Your account, your computers and any keys of your own stay. Lila Cloud stops running her voice and her brain for your account, so she needs keys of your own until you start Lila Plus again.
• Failed payments. If a payment fails, Stripe tries again and we let you know. If it still hasn't gone through after 7 days, Lila Plus ends.
• Refunds. Charges aren't refunded, except where the law requires it. Cancelling stops the next charge, and Lila Plus stays on until the time you have paid for ends.
• Who handles payment. Payments are processed by Stripe. We never see or keep your full card number. Prices are in US dollars, and taxes are added where the law requires them.

Acceptable use

Don't use Lila to:

• break the law, or help anyone else break it;
• harm, harass, threaten, impersonate or spy on anyone;
• make sexual content involving minors, or any content that sexualises minors;
• get into computers, accounts or data you aren't allowed to use;
• send spam or run bulk automated actions against other services;
• get around Lila Cloud's limits, attack it, or copy, resell or reverse engineer it beyond what the law allows.

Lila is in beta

Lila is beta software, offered to a limited group of early users while we build her. She is unfinished. Features may change, break or be removed without notice. Lila Cloud may be paused, limited or stopped at any time, for example while we fix a problem. We may pause an account to protect it, Lila Cloud or other people.

We provide Lila "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement, to the fullest extent the law allows. Check her work before you rely on it for anything that matters.

Feedback. You can send us feedback from the app (say "send feedback", or use Beta & feedback in her settings), by email, or on our beta Discord once it opens. We may use it to improve Lila without owing you anything for it. Don't put passwords or other secrets in feedback.

Limits on our responsibility

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost data, profits or business, arising from your use of Lila, including actions she takes on your computer. Our total liability for any claim about Lila is limited to the amount you paid us for Lila in the 12 months before the claim, or $50 if you paid nothing. Some places don't allow these limits, so they may not all apply to you.

Ending your use

You can stop using Lila and ask us to delete your account at any time by writing to ethan.g.beirne@gmail.com. We may suspend or close an account that breaks these terms, puts others at risk, or that we can no longer support.

Changes to these terms

We may update these terms. The version date at the top changes when we do, and if the changes are significant we will ask you to agree again before you keep using Lila Cloud.

Governing law

These terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-law rules.

Contact

Questions about these terms: ethan.g.beirne@gmail.com.